Every layer of ZiyamSelfDrive — from sign-up to drop-off — is designed to protect lessees and hosts alike.
Every lessee and host completes identity KYC (Aadhaar OTP or Arya.ai photo ID) plus driving-licence verification before their first trip.
Every host must carry active comprehensive insurance, checked before their listing goes live — see our Insurance & Damage Policy.
Photo-documented pickup and drop-off protects both lessees and hosts from disputes.
Security deposits are held separately and only released after a clean vehicle return.
Keyless-enabled vehicles report live location and status for faster roadside response.
A dedicated emergency line is included with every single booking, no exceptions.
Report any safety issue and our Trust & Safety team will respond within hours.
Report a Concern